complaints & legal

Got a concern?

Refund disputes, terms questions, billing issues, anything that didn't sit right — describe what happened. I read these personally. Full terms: /terms.

Your name Email on the account What kind of issue? 💸 Refund request 🧾 Billing problem ⚡ Server outage / downtime 📜 Terms clarification ❔ Other / not sure

Reference (invoice / server name) When did it happen? (optional)

Subject Desired outcome (what would resolve this?) What happened Attach files (images or PDFs, up to 5 · 10MB each)

File it 📜

I aim to respond within 2 business days. EU consumers can also raise disputes via ec.europa.eu/odr.